About
Shared inbox and 24/7 AI replies for WhatsApp, Instagram and Facebook, capturing every lead.
Never miss a lead from WhatsApp, Instagram and Facebook.
12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones.
The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human.
12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you.
12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
SaaSBusiness to Business (B2B)
Problem
Businesses lose leads when WhatsApp, Instagram and Facebook enquiries are scattered across apps and phones, and go unanswered after hours or on busy days.
Solution
12Bot brings all conversations into one shared inbox, with built-in AI that replies 24/7 to repetitive questions (price, location, delivery, returns) and captures leads automatically. Staff step in only where a human is needed.
Business profile
- What makes your startup different?
- One inbox across WhatsApp, Instagram and Facebook, AI replies and automatic lead capture, plus an MCP server so AI agents such as ChatGPT or Claude can create flows and automations. Student Biryani in Dubai runs 12 branches on one WhatsApp number with 12Bot.
- Key product features
- Shared inbox for WhatsApp, Instagram and Facebook 24/7 AI replies to customer questions Automatic lead capture MCP server to connect AI agents (ChatGPT, Claude) and build flows and automations Multi-branch support on a single WhatsApp number
- Product maturity
- Live product
- Primary customers
- SMEs, Enterprise
- Sales / GTM channels
- Digital / online marketing, Direct sales
- Operating markets
- Pakistan, GCC / Middle East, North America, United Kingdom
- Demo video URL
- www.youtube.com/watch?v=SKhiVfmZWTE
